Terms of Service
Terms of Service
Effective Date: August 25, 2026
These Terms of Service (“Terms”) of Glamnetic LLC (“Glamnetic,” “we,” “us,” or “our”) apply to all contents and information available within Glamnetic’s websites and mobile applications, including www.glamnetic.com and the mobile app (collectively the “Site”). You agree to be legally bound by these Terms when you access or use the Site.
PLEASE REVIEW THESE TERMS CAREFULLY. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU ARE AT LEAST THE AGE OF MAJORITY IN YOUR JURISDICTION AND ACCEPT THE TERMS SET FORTH HEREIN. If you are not at least the age of majority in your jurisdiction or do not accept such terms, you may not access the site or purchase products from Glamnetic. If you are under 18, a parent or legal guardian must supervise your use of the site and complete all purchases on your behalf.
BINDING ARBITRATION
THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION IN SECTION 14 BELOW THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS WITH RESPECT TO ANY “DISPUTE” (AS DEFINED IN SECTION 14) BETWEEN YOU AND GLAMNETIC. THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED IN INDIVIDUAL (NOT CLASS) ARBITRATION OR SMALL CLAIMS COURT AND LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES. YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE OPT-OUT PROCEDURES SET FORTH IN SECTION 14.
JURY TRIAL WAIVER
IF A DISPUTE IS NOT RESOLVED THROUGH ARBITRATION, THESE TERMS PROVIDE THAT, EXCEPT FOR CERTAIN TYPES OF DISPUTES, DISPUTES ARE TO BE RESOLVED ONLY BY A JUDGE (WITHOUT A JURY TRIAL). YOU MAY OPT OUT OF THE JURY TRIAL WAIVER BY FOLLOWING THE PROCEDURES SET FORTH IN SECTION 14.
1. Changes to Terms
Glamnetic may change these Terms at any time. When we do, we will post the revised Terms on the Site and update the “Effective Date” at the top of these Terms. By continuing to access or use the Site after we post revised Terms, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop accessing and using the Site before the changes become effective. We encourage you to review the Terms regularly to stay informed of any changes.
2. Privacy
2.1 General
Our collection and use of personal information in connection with the Site is described in our Privacy Policy, available at https://www.glamnetic.com/pages/privacy-policy. The Privacy Policy is incorporated into and forms part of these Terms. By using the Site, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
2.2 SMS/Tex Message Marketing
Glamnetic may offer you the opportunity to receive marketing and promotional text messages, including cart reminders, promotional offers, and product announcements. By providing your phone number and opting in, you consent to receive such text messages. Message frequency varies. Message rates and data rates may apply, depending on your carrier and plan. You may opt out at any time by replying STOP to any message; for assistance, reply HELP. By providing your phone number and opting in, you expressly consent to receive autodialed or prerecorded marketing text messages at the number provided. Consent is not a condition of purchase. For information on how Glamnetic collects, uses, and protects your phone number, please see our Privacy Policy.
2.3 Electronic Communications
By using the Site, you consent to receive communications from Glamnetic electronically, including via email, push notifications, and notices and messages posted on the Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing. You can retain copies of these communications for your records.
3. Intellectual Property
All content and materials available on the Site, including but not limited to text, graphics, logos, trademarks, service marks, trade dress, trade names, button icons, images, audio clips, data compilations, software, and the design, selection, and arrangement thereof (collectively, “Content”), are the exclusive property of Glamnetic or its licensors and are protected by United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.
The Glamnetic name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Glamnetic or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.
Nothing on the Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Content or trademarks displayed on the Site without the prior written permission of Glamnetic or such third party that may own the trademarks displayed on the Site.
4. License
Subject to your compliance with these Terms, Glamnetic grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and its Content solely for your personal, non-commercial use. This license does not include any right to: (a) resell or make any commercial use of the Site or its Content; (b) collect and use any product listings, descriptions, or prices; (c) make any derivative use of the Site or its Content; (d) download or copy account information for the benefit of any third party; or (e) use any data mining, robots, or similar data gathering and extraction tools.
All rights not expressly granted to you in these Terms are reserved and retained by Glamnetic or its licensors. No Content from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our express prior written permission. Any unauthorized use of the Site or its Content immediately terminates the license granted herein without notice to you.
5. Purchases
5.1 Order Review and Acceptance
All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in product or pricing information, errors in your order, suspected fraud, bulk purchasing or reseller behavior, shipping address restrictions, unauthorized promotional codes, or other conditions that indicate the order may not be valid. We may also require verification or additional information before accepting any order. If we cancel an order after your payment method has been charged, we will issue a refund to the original payment method.
5.2 Pricing
We make every effort to display accurate pricing on the Site. However, pricing errors may occur. If we discover a pricing error after your order has been placed, we will notify you and give you the option to proceed at the correct price or cancel the order. We are not obligated to sell any product at an incorrectly posted price. If your order is cancelled, any authorization hold will be released according to your bank’s timeline. All prices are displayed in U.S. dollars unless otherwise stated.
5.3 Unauthorized Promotional Codes
From time to time, Glamnetic may offer promotional codes for discounts on purchases. Promotional codes are intended for the designated recipient only and may not be duplicated, sold, transferred, or made available to others through any means, including posting on any public forum or website. Any use of promotional codes in a manner inconsistent with their terms, including use of codes obtained from unauthorized third-party sites, is prohibited. Glamnetic reserves the right to cancel any order placed using an unauthorized promotional code and to deactivate or modify any promotional code at any time.
5.4 Resale Prohibition
Products purchased through the Site are intended for personal use by the purchaser or as gifts. You may not resell, redistribute, or otherwise make available any products purchased from Glamnetic on any third-party marketplace or platform, including but not limited to Amazon, Walmart Marketplace, TikTok Shop, eBay, Mercari, Depop, OfferUp, Poshmark, or any similar platform. Glamnetic reserves the right to cancel orders, refuse future orders, and pursue any available legal remedies against any individual or entity engaged in unauthorized resale.
5.5 Payment and Billing
By placing an order through the Site, you authorize Glamnetic and its designated payment processors to charge your selected payment method for the total order amount, including applicable taxes, shipping, and fees. You represent and warrant that you are authorized to use the payment method provided. Glamnetic accepts major credit cards, debit cards, and other payment methods as displayed at checkout. If your payment method fails, the order may be cancelled. Your bank or card issuer may place an authorization hold until the transaction settles or is released.
5.6 Taxes
You are responsible for all applicable sales tax, use tax, value-added tax, and other taxes or governmental charges associated with your purchase, except to the extent Glamnetic is legally obligated to collect and remit such taxes on your behalf.
5.7 Shipping, Delivery, and Risk of Loss
Shipping and delivery dates provided by Glamnetic are estimates only and are not guaranteed. Orders may ship in one or multiple shipments. Glamnetic is not liable for any delays in shipping or delivery. Title to, and risk of loss for, all products passes to you upon our delivery of the products to the carrier. We do not ship to all addresses, and certain destinations may be ineligible for delivery.
5.8 Returns, Refunds, and Customer Service
Returns and refunds are subject to Glamnetic’s Return Policy, which is posted on the Site and incorporated herein by reference. If your order is eligible for a return, a refund will be issued to the original form of payment once the returned item is received and inspected. For questions about orders, returns, or other customer service inquiries, please contact us at support@glamnetic.com.
6. User Accounts
To access certain features of the Site, you may be required to create an account. When you create an account, you agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (d) promptly notify Glamnetic of any unauthorized use of your account or any other breach of security; and (e) accept all responsibility for activity that occurs under your account.
Glamnetic reserves the right to suspend or terminate your account, refuse any and all current or future use of the Site (or any portion thereof), or take any other appropriate legal action if we suspect that the information you provide is untrue, inaccurate, not current, or incomplete, or if you violate these Terms.
7. User Content and Submissions
The Site may allow you to submit, post, display, or transmit content, including but not limited to reviews, comments, photos, videos, and other materials (“User Content”). By submitting User Content to the Site, you grant Glamnetic a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable (through multiple tiers), transferable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and perform such User Content in any media or platform, whether now known or hereafter developed, for any purpose, including without limitation, advertising, marketing, and promotional purposes.
You represent and warrant that: (a) you own or have the necessary rights, licenses, and permissions to submit your User Content and to grant the rights and licenses set forth herein; (b) your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person or entity; (c) your User Content is not false, misleading, defamatory, obscene, or otherwise objectionable; and (d) your User Content complies with all applicable laws and regulations.
Glamnetic does not claim ownership of your User Content. However, by submitting User Content, you acknowledge that Glamnetic may use your User Content without compensation to you. Glamnetic reserves the right (but has no obligation) to monitor, edit, or remove any User Content at our sole discretion.
8. Copyright Policy (DMCA)
Glamnetic respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), we will respond expeditiously to claims of copyright infringement committed using the Site if such claims are reported to our designated copyright agent.
If you are a copyright owner, or are authorized to act on behalf of a copyright owner, and believe that any Content on the Site infringes upon your copyrights, you may submit a notification pursuant to the DMCA by providing our copyright agent with the following information in writing: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material; (d) your contact information, including address, telephone number, and email address; (e) a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Please send DMCA notices to: Attn: Support Team, Glamnetic LLC, 110 Venetian Way, Miami Beach, FL 33139; Email: support@glamnetic.com
9. Third Party Posts
The Site may contain information, data, text, or other content posted by third parties (“Third Party Posts”). Third Party Posts are not investigated, verified, monitored, or checked for accuracy, completeness, or currentness by Glamnetic. We do not warrant and are not responsible for the accuracy, completeness, reliability, or timeliness of any Third Party Posts. Use of or reliance on any Third Party Posts is at your own risk.
The opinions, advice, statements, or other information expressed in Third Party Posts are those of their respective authors and do not necessarily reflect the views of Glamnetic. Glamnetic does not endorse any Third Party Posts or any product or service mentioned therein.
10. Security and Restrictions
You agree not to, and will not assist, encourage, or enable others to:
(a) Use the Site for any illegal or unauthorized purpose, or in violation of any applicable local, state, national, or international law;
(b) Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Site or its Content;
(c) Use any robot, spider, scraper, data mining tool, data gathering or extraction tool, or any other automated means to access the Site or collect content or data from the Site;
(d) Access or attempt to access any other user’s account or any non-public areas of the Site, its servers, or its computer systems;
(e) Interfere with, disrupt, or attempt to gain unauthorized access to the Site, servers, or networks connected to the Site;
(f) Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
(g) Use the Site to transmit any unsolicited advertising, promotional materials, spam, junk mail, chain letters, or other forms of solicitation;
(h) Impersonate or attempt to impersonate Glamnetic, a Glamnetic employee, another user, or any other person or entity;
(i) Collect or store personal information about other users without their express consent;
(j) Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site; or
(k) Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by Glamnetic, may harm Glamnetic or users of the Site.
Glamnetic reserves the right to terminate your access to the Site, without notice, for any conduct that Glamnetic, in its sole discretion, believes violates these Terms or is harmful to other users, Glamnetic, or third parties, or for any other reason.
11. App Store Terms
If you access the Site through a mobile application downloaded from the Apple App Store or Google Play Store (each, an “App Provider”), the following additional terms apply:
(a) These Terms are between you and Glamnetic only, and not with the App Provider. Glamnetic, not the App Provider, is solely responsible for the Site and its Content.
(b) The App Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the Site.
(c) In the event of any failure of the Site to conform to any applicable warranty, you may notify the App Provider, and the App Provider will refund the purchase price, if any, for the application. To the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation whatsoever with respect to the Site.
(d) The App Provider is not responsible for addressing any claims by you or any third party relating to the Site or your possession and/or use of the Site, including, but not limited to: (i) product liability claims; (ii) any claim that the Site fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
(e) In the event of any third-party claim that the Site or your possession and use of the Site infringes that third party’s intellectual property rights, Glamnetic, not the App Provider, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
(f) The App Provider and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
12. Disclaimer and Limitation of Liability
DISCLAIMER OF WARRANTIES
THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GLAMNETIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GLAMNETIC DOES NOT WARRANT THAT THE SITE OR ITS CONTENT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS SOLELY AT YOUR OWN RISK.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GLAMNETIC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF GLAMNETIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF GLAMNETIC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS, FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE, SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00) OR THE AMOUNT YOU PAID TO GLAMNETIC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
13. Indemnification
You agree to indemnify, defend, and hold harmless Glamnetic and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any rights of another party, including any intellectual property rights; (d) your User Content; or (e) any claim that your User Content caused damage to a third party. This indemnification obligation will survive the termination of these Terms and your use of the Site.
14. Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
14.1 Pre-Arbitration Notice and Informal Dispute Resolution
Before initiating any arbitration or court proceeding, you and Glamnetic each agree to first send a written notice of the dispute (“Notice”) to the other party. A Notice to Glamnetic must be sent by certified mail to: Glamnetic LLC, 110 Venetian Way, Miami Beach, FL 33139, Attn: Legal Department. A Notice to you will be sent to the email address or mailing address associated with your account. The Notice must: (a) describe the nature and basis of the claim or dispute; (b) set forth the specific relief sought; and (c) be signed by the party sending the Notice (or its representative). The Notice must be individualized, meaning it must concern only your dispute and no other person’s dispute.
After a Notice is received, you and Glamnetic agree to attempt to resolve the dispute informally within sixty (60) days. The parties agree to participate in an informal video conference to attempt resolution before filing any arbitration demand. This sixty (60)-day pre-arbitration period may be extended by mutual written agreement of the parties. Compliance with the Notice and informal dispute resolution procedure in this Section 14.1 is a condition precedent to initiating arbitration, and failure to comply with this procedure may result in dismissal of the arbitration demand. If the dispute cannot be resolved within sixty (60) days, either party may commence an arbitration proceeding or file a claim in small claims court as set forth below.
14.2 Arbitration Rules and Procedures
If the dispute is not resolved through the informal process described above, either party may initiate binding arbitration. All disputes arising out of or relating to these Terms or the Site, including the formation, interpretation, scope, applicability, or enforceability of these Terms or this arbitration agreement (“Dispute”), shall be resolved through final and binding arbitration administered by JAMS pursuant to the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”), as modified by this Section 14. The JAMS Rules are available at https://www.jamsadr.com/rules-comprehensive-arbitration. Where applicable, disputes shall also be subject to the JAMS Mass Arbitration Procedures and Guidelines (effective May 1, 2024), available at https://www.jamsadr.com/mass-arbitration-procedures (“JAMS Mass Arbitration Procedures”).
The Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this arbitration agreement. The arbitration shall be conducted in the English language. Unless otherwise agreed by the parties or required by the JAMS Rules, the arbitration shall take place in Miami, Florida, or at your election, may be conducted via videoconference or telephone.
14.3 Mass Arbitration Provisions
(a) Definition. A “Mass Arbitration” arises when seventy-five (75) or more similar claims are filed against Glamnetic by or with the assistance of the same law firm, group of law firms, or organization, or when seventy-five (75) or more similar claims are filed against Glamnetic within a ninety (90)-day period that share common questions of law or fact.
(b) Coordinated Proceedings. In the event of a Mass Arbitration, JAMS shall administer the demands together consistent with the JAMS Mass Arbitration Procedures and Guidelines (effective May 1, 2024). JAMS shall appoint a process administrator to hear and resolve preliminary and administrative matters, including challenges to the sufficiency or validity of demands, jurisdictional challenges, and other threshold issues, in accordance with the JAMS Mass Arbitration Procedures.
(c) Bellwether Selection Process. The parties shall participate in a bellwether process as set forth in the JAMS Mass Arbitration Procedures. A representative selection of claims (not to exceed ten (10) from each side, unless JAMS determines otherwise) shall be selected for initial arbitration proceedings. Each bellwether arbitration shall be presided over by a single arbitrator. The results of the bellwether proceedings may be used by the parties to inform resolution of the remaining demands.
(d) Stay of Non-Bellwether Claims. During the pendency of the bellwether proceedings, all non-bellwether claims shall be stayed. No filing fees or arbitration costs shall be assessed for non-bellwether claims during the stay period. If the parties are unable to resolve the remaining demands within ninety (90) days following the conclusion of the bellwether proceedings, any remaining demands may proceed in accordance with the JAMS Mass Arbitration Procedures.
(e) Fee Schedule. In the event of a Mass Arbitration, the JAMS Mass Arbitration fee schedule shall apply. JAMS shall assess one set of filing and administrative fees per side for the coordinated proceedings, rather than per-demand fees, unless the JAMS Mass Arbitration Procedures provide otherwise.
(f) Reference to JAMS Mass Arbitration Procedures. To the extent not addressed by this Section 14.3, all Mass Arbitrations shall be administered in accordance with the JAMS Mass Arbitration Procedures and Guidelines, available at https://www.jamsadr.com/mass-arbitration-procedures. In the event of any conflict between this Section 14 and the JAMS Mass Arbitration Procedures, the JAMS Mass Arbitration Procedures shall control with respect to administrative and procedural matters.
14.4 Fees and Costs
The payment of arbitration fees shall be governed by the applicable JAMS fee schedule. If you demonstrate that the arbitration fees would be prohibitive compared to litigation costs, Glamnetic will pay as much of the filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Each party shall bear its own attorneys’ fees and costs. However, if an arbitrator determines that a party’s claim or defense is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), the arbitrator may award the prevailing party its reasonable attorneys’ fees and costs.
14.5 Single Arbitrator
Unless the parties agree otherwise or the JAMS Rules require otherwise, the arbitration shall be conducted by a single neutral arbitrator selected in accordance with the JAMS Rules. The arbitrator shall have the authority to grant any remedy that would be available in court, subject to the limitations of these Terms.
14.6 Delegation
You and Glamnetic each agree that the arbitrator shall have exclusive authority to resolve all disputes relating in any way to the interpretation, applicability, enforceability, or formation of this arbitration agreement. This includes, without limitation, disputes about whether a particular claim or demand for relief is subject to arbitration and whether this arbitration agreement is unconscionable, illusory, or otherwise unenforceable. All such disputes shall be decided by the arbitrator and not by a court. This delegation provision shall be enforced to the maximum extent permitted by the FAA.
14.7 Enforceability
If any portion of this arbitration agreement is found to be unenforceable or unlawful, the unenforceable or unlawful provision shall be severed, and the remaining portions of this arbitration agreement shall remain in full force and effect. If the severance of an unenforceable provision results in a fundamental change to the arbitration agreement (such as invalidation of the class action waiver), the entire arbitration agreement shall be null and void, and the parties shall resolve any Dispute in court in accordance with Section 16 (Governing Law; Jurisdiction).
14.8 Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND GLAMNETIC EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE. THIS WAIVER APPLIES WHETHER THE DISPUTE IS RESOLVED IN COURT OR IN ARBITRATION.
14.9 Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND GLAMNETIC EACH AGREE THAT ANY DISPUTE SHALL BE BROUGHT IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR MULTI-CLAIMANT PROCEEDING (COLLECTIVELY, “CLASS ACTION”). THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION AGREEMENT SHALL BE NULL AND VOID.
Notwithstanding the foregoing, nothing in this Section 14 shall prevent either party from: (a) bringing an individual action in small claims court for claims within the jurisdiction of such court; (b) seeking individual injunctive or other equitable relief in court for infringement or misappropriation of intellectual property rights; or (c) seeking individual public injunctive relief, to the extent such relief is available and not waivable under applicable law.
14.10 Opt-Out
You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to Glamnetic LLC, 110 Venetian Way, Miami Beach, FL 33139, Attn: Legal Department, within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, mailing address, email address associated with your account, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out of this arbitration agreement, all other provisions of these Terms will continue to apply.
15. Links to Third Party Sites
The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Glamnetic. Glamnetic has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Glamnetic shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party content, goods, or services.
Glamnetic’s inclusion of a link does not imply endorsement of the linked site or any association with its operators. We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
16. Governing Law; Jurisdiction
These Terms and any dispute arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. The Federal Arbitration Act governs all matters relating to the interpretation and enforcement of the arbitration agreement in Section 14.
To the extent any dispute is not subject to arbitration under Section 14 of these Terms, you agree that any judicial proceeding shall be brought exclusively in the state and federal courts located in Dade County, Florida, and you consent to the personal jurisdiction and venue of such courts.
17. Loyalty Program
17.1 Program Overview.
Glamnetic offers a loyalty program (“Program”) consisting of two membership tiers: Free Membership (“Insider Access”) and Paid Membership (“Insider Plus”). Participation in the Program is subject to these Terms and any additional Program rules or guidelines posted on the Site.
17.2 Free Membership (Insider Access).
Free Members receive Insider Access benefits, which currently include a 5% store credit reward on qualifying purchases. Glamnetic reserves the right to modify Free Membership benefits at any time with or without notice.
17.3 Paid Membership and Billing (Insider Plus).
Insider Plus is a paid annual membership with a current fee of $59.99 per year (or such other amount as Glamnetic may establish from time to time). Your Insider Plus membership will automatically renew each year on the anniversary of your enrollment date unless canceled prior to your renewal date. By enrolling in Insider Plus, you authorize Glamnetic to charge your designated payment method for the annual membership fee at enrollment and upon each automatic renewal. Glamnetic will provide you with advance notice of any price changes before your next renewal date.
17.4 Cancellation and Refunds.
You may cancel your Insider Plus membership at any time through your account settings on the Site or by contacting support@glamnetic.com. If you cancel, your Insider Plus benefits will remain active through the end of your current billing period. Refunds for partial membership periods are not provided unless required by applicable law.
17.5 Paid Member Benefits.
Insider Plus members currently receive enhanced benefits including a 15% store credit reward on qualifying purchases, free standard shipping on domestic (U.S.) orders, and welcome gifts. Specific benefits are subject to change and will be described on the Site.
17.6 Loyalty Store Credit.
Store credits earned through the Program are applied as a percentage of qualifying purchases (excluding taxes and shipping). Store credits are promotional in nature, have no cash value, cannot be transferred, and may expire as specified in the Program rules. Glamnetic reserves the right to adjust, void, or cancel store credits earned through error, fraud, or violation of these Terms.
17.7 Program Changes.
Glamnetic reserves the right to modify, suspend, or terminate the Program or any aspect thereof, at any time, with or without notice. In the event of termination of the Program, Glamnetic will provide reasonable notice and allow members to use any accumulated store credits within a reasonable redemption period.
17.8 Program Eligibility and Termination.
The Program is available to individuals who are 18 years of age or older and have a valid account on the Site. Glamnetic reserves the right to terminate your Program membership and forfeit any unredeemed store credits if you violate these Terms, engage in fraudulent activity, or abuse the Program in any manner.
18. Eligibility
The Site is intended for use by individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction of residence, whichever is greater. By using the Site, you represent and warrant that you meet these eligibility requirements. If you are under the age of majority in your jurisdiction, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
The Site is not directed to children under the age of sixteen (16). Glamnetic does not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe a child under 16 has provided us with personal information, please contact us at support@glamnetic.com.
19. International Orders
International orders placed through the Site are processed through our third-party service provider, Passport Global (“Passport”). By placing an international order, you agree to Passport’s terms of service and privacy policy, which are presented during the checkout process. Passport acts as the merchant of record for international transactions and is responsible for calculating and collecting applicable duties, taxes, and import fees.
Glamnetic is not responsible for delays, customs holds, or additional charges imposed by your country’s customs authority. International orders are subject to availability and may be subject to additional restrictions. Delivery times for international orders are estimates only and may vary depending on customs processing in your destination country.
20. Miscellaneous
Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.
No Waiver. No waiver by Glamnetic of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Glamnetic to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment. Glamnetic may freely assign or transfer these Terms, and any rights and licenses granted hereunder, without restriction. You may not assign or transfer these Terms, or any rights or obligations hereunder, without Glamnetic’s prior written consent.
Compliance with Laws. You agree to comply with all applicable laws, statutes, regulations, and ordinances in connection with your use of the Site.
Equitable Remedies. You acknowledge that a breach of these Terms may cause irreparable harm to Glamnetic for which monetary damages would be inadequate, and that Glamnetic shall be entitled to seek equitable relief, including injunction and specific performance, in addition to any other remedies available at law or in equity.
21. Entire Agreement
These Terms, together with the Privacy Policy, Return Policy, and any other policies or guidelines incorporated herein by reference, constitute the sole and entire agreement between you and Glamnetic regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
22. How to Contact Us
If you have any questions, comments, or concerns regarding these Terms or the Site, please contact us at:
Glamnetic LLC
110 Venetian Way
Miami Beach, FL 33139
Email: support@glamnetic.com