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FAQ

The Glamnetic Eyeliner is reusable up to 100 times. The eyelashes are reusable 25+ times if you care for them properly. Make sure you clean the magnets on the lash after every use and to magnetize it back into lash tray! Avoid water contact with the lashes as they will lose their curl and shape.
Our liner does not come with the lash but if you buy a kit (which offers a bulk discount for getting 2 or more lashes) it does come together! 
The Glamnetic Eyeliner ingredients are all commonly found in common makeup products & cruelty free. The added ingredient that makes the eyeliner work is iron powder. See below for the breakdown and the safety level of all ingredients as cited in EWG's Skin Deep Cosmetic Database.
See the question above for reference. Also, princeton Consumer Research independently studied the effects of prolonged magnetic lash use in healthy female subjects, and not a single adverse reaction was found. Having Magnetic and iron contents near your eyes productes no long term negative consequences. For the health and safety of our customers, we do not recommend any eye products to anyone with pre-existing eye conditions.
We offer 5 different lashes styles with varying thickness and length--able to create styles ranging from natural to super glam looks. There are 5 small magnets on each of them capable of being cut down to fit any eye shape and sizes. Make sure no raw edges are at the edge of the lash after cutting.
Yes. Our eyeliner works with any & all magnetic lashes!
Yes, we recommend you applying our glamnetic mascara on your eyelashes, and then curling with our glamnetic eyelash curler before applying Glamnetic lashes so your natural eyelashes are more blended in with the lashes! We don’t recommend putting mascara directly on the mink lashes as it will distort the shape and form of the lash and shorten the lifespan of the lash. We would love to see the looks you come up with using our lashes. Feel free to show us by tagging our Instagram @Glamnetic in your photos, and hash tagging #glamgang #beGlamnetic. We’d love to feature what you come up with!
You may have remnants of mascara or eyeliner stuck onto the tiny magnets. If you notice this, you can scratch it off with your nail or take makeup remover on a q-tip and gently wipe it off the strengthen the magnetic pull on the eyelashes. Also make sure you have applied a thick and even enough coat of eyeliner and that it's  FULLY dried before magnetizing lashes! Otherwise liner will stick to the magnet more than your eyelid so very important its dried before magnetizing.
Removal is way easier with our magnetic liner than the conventional eyelash glue method. Simply pull the false eyelash off and away from the eyelid and there will be no tugging or pulling of your natural eyelashes, but your glamnetic lashes will be removed :) If you notice clumps from the eyeliner or mascara on the magnets, take makeup remover on a q-tip and gently wipe it off the strengthen the magnetic pull on the eyelashes. You can use waterproof makeup remover or any oil (coconut, olive, etc) 
All our magnetic lashes are mink with small magnets glued on them. We also have just released a Faux mink lash style which is made from high quality synthetic fibers.  Our brush is made from plastic fiber.
All of our orders are received by and delivered out of our warehouse within 24 hours typically unless there is a major flood in volume of orders. Shipping usually takes about 2-7 business days to deliver from the time it leaves our facility.
Please see our “Returns” section in the footer
We work with a high quality factory in china that utilizes bright spacious facilities, modern methods, provides comfortable conditions and convenience for local communities. Our full time staff work closely with our factory to assure rigid standards of quality, environment and safety.
If you LOVE our concept and the look of our lashes and can’t wait to show the world, we would love to collab with you! Here's how to start:

1. Tag @glamnetic and #Glamnetic in your Instagram posts 2. Send us a DM!  We can’t wait to have you join the #glamgang!

All orders are processed within 24 hours or less. If you would like to edit or cancel your order, you can contact us at support@glamnetic.com or DM us @glamnetic within 30 minutes of order placement to cancel your order.
To contact customer service, please send us an email to support@glamnetic.com or DM for faster response and our amazing customer service team will be happy to assist!
We are based in sunny Los Angeles, CA, USA!
All customers receive tracking information via email as soon as it is available. In many cases USPS will have delayed tracking updates, approximately 24-48 hours from the original scan of your shipment. You can always send us an email to support@glamnetic.com or DM us for quicker response if you require assistance with tracking your order.
Yes we do! Please check the rates as they are calculated at checkout based on country! Also check our shipping info in our footer! 
We welcome your questions, comments, and concerns about privacy. Please feel free to send any comments and/or concerns regarding this policy to support@glamnetic.com.

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